Business IT Support


Business Support Packages

Our most popular support package providing everything your business needs to maintain an efficient IT infrastructure.
This package provides unlimited remote and on site response including all serviceable parts and labour at a fixed fee, ensuring that your IT systems work for the business and your budget's kept under control.
Reporting a problem couldn’t be easier, either by phone, email, or our online helpdesk. Remote and phone support is available between 8am-6pm Monday to Friday and 9am-5pm on Saturdays.
With response times from instant to within 8 hours, proactive network monitoring and cover up to 24/7/365 at ATS we can provide you with peace of mind at a price to suit your business.

Contract Benefits

  • 1flexibiltyYou select the elements right for you

  • 2remote supportHelpdesk, Remote Support and Monitoring

  • 3embeddedTechnicians based at your location part or full time

We can help with

With our knowledge and expertise we can assist and guide you on:

Backup Solutions

Cloud or Onsite or a combination of both.

Server Upgrades

Being a VMWare Partner we can help you get the most of your equipment, Virtualising your current infrastructure to become more cost effective.

Network Maintenance and Improvement

From Software updates to installation of new Fibre links, we've got you covered.

Workstation Rollouts

From 1 -200 we can help you deliver this in a time efficient manner!

Corporate Anti Virus for Small or Large Business

We are able to offer the latest in Cloud Anti-Virus and Ransomware Solutions.

EMail Solutions

From on premises solutions to the latest solutions from Office 365 and GSuite.

VPN Solutions

Either Site to Site solutions or Remote Access, we can help.

Mobile Device Integration

Managing your Business tablets or phones to ensure data security.

Application Solutions

Struggling to find an application to meet your business needs? We can help.

Data Recovery

If the unthinkable does happen, we have tools to assist you.