Established in 2002 ATS provides IT Support to Schools and Colleges around London and Kent.
Installation. Software. Remote access. These are just the basics. At ATS, we go beyond simply fixing problems. We understand that IT is critical to the effective functioning of schools and colleges, impacting everything from teaching and learning to administration and safeguarding. With over 20 years of experience specializing in the education sector, we’ve developed a deep understanding of the challenges you face and the opportunities technology can unlock.
Our Education Support Packages come in two main flavors, both offering high levels of support and value for money, designed to meet the diverse needs of schools and colleges. Contact us today to discuss your specific requirements and discover how ATS can empower your school or college through technology.
Package includes:
2, 4 or 8 hours per week on-site engineer time
24/7 remote monitoring
All year round remote and phone support
Liaison with 3rd party providers
Disaster Recovery Support
Free IT Audit and 5 year action plan
As Standard package, plus:
4, 8 or 12 hours per week on-site engineer time
Enhanced SLA’s
Project management
Non-emergency call outs (outside of normal visits)
Overview of Tickets via the ATS Ticket Dashboard
Our team of experienced 1st and 2nd line Technicians, backed by our Engineers and Technical Directors, provides an outstanding level of IT support tailored specifically for educational environments. We don’t just fix computers; we partner with you to create a robust and secure IT infrastructure that supports your strategic goals.
Here’s how we can help:
Comprehensive IT Support: From troubleshooting software issues and managing hardware installations to providing seamless remote access solutions, we’ve got you covered. Our experienced technicians are readily available to resolve issues quickly and efficiently, minimizing disruption to the learning environment.
Strategic IT Planning & Budgeting: We understand that technology investments need to align with your overall educational strategy and budget. We can help you develop a long-term IT roadmap that maximizes your resources and supports your institution’s growth. We’ll work with you to prioritize projects, explore funding options, and create a sustainable IT budget.
Safeguarding & Security: In today’s digital world, safeguarding students and staff is paramount. We offer comprehensive security solutions, including network security, data protection, and online safety training, to help you create a secure and compliant learning environment. We stay up-to-date on the latest safeguarding guidance and best practices to ensure your institution is protected.
Microsoft & Google Expertise: Our engineers are trained and certified in both Microsoft and Google platforms, allowing us to provide expert support for the technologies you rely on most. Whether it’s managing Google Workspace for Education or supporting Microsoft-based systems, we have the expertise to optimize your environment.
Proactive Maintenance & Monitoring: We don’t just react to problems; we proactively monitor your systems to identify and address potential issues before they impact your operations. This proactive approach helps minimize downtime and ensures a smooth and reliable IT experience.
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“We’ve worked with ATS for a long time now and this is because they really understand the needs and demands of a busy working school environment. We have found staff to be proactive in keeping up to date with changes in education and come to us with solutions and ideas. Staff are friendly and approachable and work hard to support the school’s vision and needs. Communication is easy and clear between ATS and school which helps in addressing any issues and also being able to forward plan.” Danson Primary School
“We’ve worked with ATS for a long time now and this is because they really understand the needs and demands of a busy working school environment. We have found staff to be proactive in keeping up to date with changes in education and come to us with solutions and ideas. Staff are friendly and approachable and work hard to support the school’s vision and needs. Communication is easy and clear between ATS and school which helps in addressing any issues and also being able to forward plan.”
Danson Primary School
“North Kent College has worked with ATS as our network cabling contractor for over ten years. The high quality of work, excellent service and response times have made them the supplier of choice. Typical works undertaken for the College include copper and fibre cabling and termination, floor box and trunking installation as well as audio visual installs including projectors, interactive whiteboards and TV’s.” North Kent College
“North Kent College has worked with ATS as our network cabling contractor for over ten years. The high quality of work, excellent service and response times have made them the supplier of choice. Typical works undertaken for the College include copper and fibre cabling and termination, floor box and trunking installation as well as audio visual installs including projectors, interactive whiteboards and TV’s.”
North Kent College
ATS are proud partners with some of the industries most recognised names. We’re constantly expanding our portfolio to ensure we offer customers the most comprehensive range of products around.
From Access control to Backups, ATS has you covered. Our expert team of technical sales managers and directors can advise you on the best solutions.
We know one size doesn’t fit all and are confident no matter what your IT needs, we’ll be able to help.